The colleague who nominated Richard said:
Richard is by far the BEST social worker I have EVER worked with he is extremely professional with everyone including patients, staff, and families. He is extremely diligent and always goes above and beyond for every single one of his patients. He blows us away daily about what he is able to achieve for our patients especially very difficult or complex patients. Somehow he does all of this with a smile on his face and is polite and empathetic. This has never faltered no matter how confrontational or stressful the situation. If you ask anyone else in our unit they will tell you the exact same thing!